Password Reset

How to reset my Password?

When opening the AssetPool application on your phone or tablet, whether you would like to Verify an Asset or Sign in as a Technician, you will need to login to AssetPool with your Username & Password.

assetpool native

If you have forgotten your password, there is a Forgot your Password? link you can click on.

assetpool forgot your password

To login to AssetPool, provide your Username & Password & click the SIGN IN → button.

assetpool sign in

If the Username or Password provided is incorrect, the following error message will pop up.

You are able to reset your password by clicking Forgot your Password?

assetpool sign in error

After clicking Forgot your Password?, you will then be taken to the below screen to provide your email address.

assetpool password reset

Provide your email address & click the Request Reset button.

assetpool password reset request

An email will be sent to the email address provided.

assetpool password reset mail

Once receiving the email, click the link provided.

Please see below.

Reset your Password

assetpool password reset email link

You will then be taken to the following screen.

Provide your email address & set a new password.

Once confirming your new password, click the Reset Password button.

assetpool set new password

After successfully resetting your password, you will be able to login to the AssetPool application.

assetpool native sign in